Mobile Roar Forum - View Single Post

Mookie · 07-01-2008, 08:50 PM

Hi Rob,

I swapped my Glyde out today for a new one. MUCH better! I wish I had done it sooner because I only have 5 days left on my 30 day return period, but I was thinking it could be user-error. It wasn't. I asked if they would extend my 30-day period to make sure this one works OK, but they said they could not do that. I think the customer service in my store could use a little bit of tweaking. I had to double check to make sure they returned my 8 gig memory card. They had to dig the old phone out of the return box to get it even though I had told them about it up front.

I really do like the Glyde. I think this one is going to work.

Thank you for your help!

07-01-2008, 08:50 PM	#9 (permalink)
Mookie Junior Member Join Date: Jun 2008 Posts: 10 Reputation: 10	Hi Rob, I swapped my Glyde out today for a new one. MUCH better! I wish I had done it sooner because I only have 5 days left on my 30 day return period, but I was thinking it could be user-error. It wasn't. I asked if they would extend my 30-day period to make sure this one works OK, but they said they could not do that. I think the customer service in my store could use a little bit of tweaking. I had to double check to make sure they returned my 8 gig memory card. They had to dig the old phone out of the return box to get it even though I had told them about it up front. I really do like the Glyde. I think this one is going to work. Thank you for your help!